Contact

How can we help?

Pick the route that fits your request — it gets you an answer faster than a general inbox.

Help with a repair problem

The fastest way to get help is the case check. It gives you a free initial orientation in a few minutes and keeps everything in one place, so we can follow up properly.

Companies & partnerships

Brands, retailers, insurers and repair networks: see how cases reach you, how response deadlines work, and how to resolve them before they escalate.

Press & research

Journalists and researchers can request aggregated, anonymised data on repair refusals, pricing and response times across the EU. We never share personal case details.

See what we publish

Speaking & events

We speak about EU right-to-repair enforcement, circular services and what the data says about repairability in practice. See where we will be next.

Upcoming events

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