Contact
How can we help?
Pick the route that fits your request — it gets you an answer faster than a general inbox.
Help with a repair problem
The fastest way to get help is the case check. It gives you a free initial orientation in a few minutes and keeps everything in one place, so we can follow up properly.
Companies & partnerships
Brands, retailers, insurers and repair networks: see how cases reach you, how response deadlines work, and how to resolve them before they escalate.
Press & research
Journalists and researchers can request aggregated, anonymised data on repair refusals, pricing and response times across the EU. We never share personal case details.
See what we publishSpeaking & events
We speak about EU right-to-repair enforcement, circular services and what the data says about repairability in practice. See where we will be next.
Upcoming eventsCompany details and our postal address are listed in the imprint. For data protection requests, see the privacy notice.
