A consumer service focused on FixFirst products. Now open across the EU: RepairRight provides initial assessments for consumers in all 27 EU member states.

RepairRight

Terms of use

Service description

RepairRight helps consumers document repair problems and contact the responsible company. It does not provide legal representation.

Your responsibilities

Information and documents you submit must be truthful and must be yours to share. Abusive, fraudulent or duplicate reports may be rejected.

No guarantee of outcome

We cannot guarantee a repair, a refund, compensation or any other result. Remedies depend on the facts and applicable national law.

Fees

Reporting a case and receiving an initial assessment is free. Legal partners set and explain their own terms separately.

Termination

You may withdraw a case or close your account at any time. We may suspend accounts that misuse the service.